Central de suporte

Central de suporte

A equipe SAIYIS ajuda na identificação de peças, verificação de compatibilidade, dúvidas de instalação e pedidos em volume.

Para receber suporte mais rápido, envie: marca e modelo da máquina, número de série, número OEM, descrição da falha e fotos claras da etiqueta e dos conectores.

E-mail: support@awp-parts.com

  • Responsive Support

    Get help from our expert team whenever you need it.

  • Hassle-Free Returns

    Enjoy a simple and straightforward return process.

  • Secure Assistance

    Your data and privacy are always protected with us.

  • Product Care & Warranty

    Comprehensive warranty and after-sales service for peace of mind.

Essential Support

Find quick access to our key support services and helpful resources, all in one place.

  • Track Your Order

    Check the status and details of your recent orders
    Track Now

  • Returns & Refunds

    Learn how to return products and request a refund quickly.
    Start a Return

  • Product Manuals

    Find user guides and manuals for all our products
    View Manuals

  • Technical Support

    Get help with troubleshooting and technical issues
    Get Support

FAQs

Find quick answers to our most common questions.

Orders & Shipping

How can I track my order?

You’ll receive a tracking link via email once your order ships.
How long will delivery take?

Most orders arrive within 3–7 business days, depending on location.
Do you offer international shipping?

Yes, we ship to most countries worldwide.
Can I change my shipping address after ordering?

Please contact us within 24 hours to update your address.
What should I do if my package is lost?

Reach out to our support team and we’ll help resolve the issue.

Returns & Support

What is your return policy?

We accept returns within 30 days of purchase for unused items.
How do I start a return?

Contact our support team to receive return instructions.
Do you cover return shipping?

Return shipping costs are the customer’s responsibility unless the item is defective.

Get in Touch

Have questions or need assistance? Our team is ready to help you anytime.
Email Us Live Chat